Privacy Policy

Last Updated: May, 13, 2026

Top Bed Bug Pros (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our pest control services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. This policy applies to all users located within the United States who access our website, advertisements, or services.

1. INFORMATION WE COLLECT

We may collect both personal and non-personal information to operate our business effectively and provide our services.

Personal Information

Information you voluntarily provide may include:

Full name
Phone number
Email address
Service address
Appointment details
Information submitted through website forms, call tracking systems, or SMS communications

Technical Information

We may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Website usage behavior
General geographic location

Advertising & Analytics Information

We may collect anonymous identifiers and interactions with advertisements to help measure marketing effectiveness and improve campaign performance.

2. HOW WE USE YOUR INFORMATION

We use collected information for business and operational purposes, including to:

Respond to inquiries and service requests
Provide estimates and schedule appointments
Send appointment confirmations and customer service communications
Process invoices and follow-up communications
Improve website functionality and user experience
Measure advertising performance and optimize marketing campaigns
Comply with legal obligations and enforce company policies

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve website performance, analyze traffic, and support advertising efforts.

Google Analytics

We use Google Analytics to better understand how users interact with our website. Information collected is aggregated and used to improve site functionality and customer experience.

Google Ads & Remarketing

We use Google Ads and remarketing services to display targeted advertisements to users who previously visited our website. Google may use cookies or device identifiers to personalize ads and measure campaign effectiveness.

Google Maps

Our website may include embedded Google Maps functionality to display service areas and business locations. Google may collect information through these embedded services according to its own privacy practices.

You may control or disable cookies through your browser settings. You may also opt out of Google advertising cookies by visiting:

adssettings.google.com

Please note that disabling cookies may affect certain website functionality.

4. DATA SHARING

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers or partners, including analytics and advertising platforms, solely for purposes related to:

Website functionality
Marketing analytics
Advertising performance measurement
Business operations

All third-party providers are required to maintain the confidentiality and security of your information and may only use such information for authorized business purposes.

Mobile Information & SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information collected as part of SMS consent, including phone numbers, will not be sold, rented, or shared with third parties for their marketing or promotional purposes.

5. SMS COMMUNICATIONS

By providing your phone number, you consent to receive calls and text messages related to your service requests, appointments, account updates, and customer support.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP

For assistance, reply:

HELP

Consent to receive text messages is not required as a condition of purchasing services.

6. DATA STORAGE AND SECURITY

We implement commercially reasonable security measures to help protect your information, including:

SSL-encrypted website connections
Secure servers
Restricted system access
Internal data protection procedures

While we strive to protect all personal information, no electronic transmission or storage method can be guaranteed 100% secure.

7. DATA RETENTION

We retain customer and lead information only as long as necessary to:

Provide requested services
Maintain business records
Comply with legal obligations
Resolve disputes
Analyze marketing and operational performance

When information is no longer needed, it is securely deleted or anonymized.

8. YOUR PRIVACY RIGHTS

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information
Opt out of certain marketing communications

To make a request, contact us at:

admin@topbedbugpros.com

You may also opt out of personalized Google advertising by visiting:

adssettings.google.com

Promotional emails may be unsubscribed from at any time using the unsubscribe link included within the email.

9. CHILDREN’S PRIVACY

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information from a child under 13 has been collected, we will promptly delete such information.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will always be posted on this page with the revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.

11. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Top Bed Bug Pros 946 W Montana St Chicago, IL 60614

Phone: (773) 839-3893 Email: admin@topbedbugpros.com Website: www.topbedbugpros.com

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